Mergster

1. Introduction

Mergster ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Ho-Ren-So reporting platform.

2. Information We Collect

Account Information: When you sign in with Google, we receive your name, email address, and profile picture.

Team Activity Data: We collect messages, commits, pull requests, and issues from connected integrations (Slack, GitHub, Jira) solely for the purpose of generating Ho-Ren-So reports.

Usage Data: We collect analytics data about how you use the platform to improve our service.

3. How We Use Your Information

To generate AI-synthesized daily Ho-Ren-So reports for your team
To provide weather-scored team health indicators
To deliver digests via Slack and email
To enable nudge, incident, and escalation actions
To improve and optimize our platform

4. Data Processing

Team activity data is processed by Google Gemini AI to generate synthesized reports. We do not store raw messages long-term; only aggregated insights and summaries are retained. All data is stored in encrypted databases hosted on Supabase (AWS us-east-2).

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share anonymized, aggregated data that cannot be used to identify you or your team.

6. Data Security

We implement industry-standard security measures including encryption at rest and in transit, rate limiting, CSRF protection, and webhook signature verification. However, no method of electronic transmission is 100% secure.

7. Your Rights

You have the right to:

Access your personal data
Request deletion of your data
Export your data
Disconnect integrations at any time

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@mergster.com